The role of the Office of the Ombudsman is to promote the right to good public administration and as an independent and impartial institution to investigate citizens’ allegations of maladministration with fairness and in a timely and effective manner, and to give his Final Opinion thereon.
The Front Desk Clerk will be mainly responsible for the manning of the reception desk, rotating within the team to ensure that the reception area is covered at all times. The incumbent will be responsible for directing visitors to the right channels and dealing with incoming and outgoing calls and also to assist in the clerical duties including typing, data inputting, filing, scanning and photocopying. Training will also be given to handle queries from the public as the need arises.
Applicants should have a good command of spoken and written Maltese and English languages with three years of reception desk or general office experience. An ordinary level of education is a requirement and an MCAST Advance Diploma in Administration and Secretarial Studies (level 4) will be considered as an asset.
On a personal level applicants will need to be smart, have a pleasant personality, a polite telephone manner and a positive approach towards work.
Applications are to be submitted by not later than the 2 January 2019 by post to the Director General, Office of the Ombudsman, 11 St. Paul Street, Valletta VLT 1210 or email to email@example.com .Media Releases Uncategorized