Office of the Ombudsman honours staff dedication with first Service Award Ceremony

Office of the Ombudsman honours staff dedication with first Service Award Ceremony

Published December 19, 2025

As part of the events commemorating its 30th Anniversary, the Office of the Ombudsman organised its first Service Award Ceremony to recognise and thank its staff for their dedicated service over the years.

The ceremony was held to express appreciation to all members of the Ombudsman’s Office who, through their daily work, support individuals seeking assistance and redress. This initiative marked the first time that the Office formally recognised staff service in this way.

In his opening remarks, the Parliamentary Ombudsman, Judge Joseph Zammit McKeon, explained that the ceremony was conceived as a gesture of gratitude towards employees who have consistently served the public with commitment and professionalism. He underlined that the effectiveness and credibility of the Office depend on the dedication of its staff and that, without their support, the institution could not fulfil its mandate.

The Ombudsman encouraged employees to continue carrying out their duties with the same sense of responsibility and empathy, always keeping in mind the people who feel excluded from the system or who turn to the Office in search of fairness and redress.

Service awards were presented in three categories, recognising staff with up to ten years of service, those with between eleven and twenty years, and those who have served for more than twenty years. Special recognition was given to long-serving members of staff, including Ms Maria Mifsud, Head of the Secretariat, who has served the Office for twenty-five years, and Mr Gordon Fitz, Finance Manager, and Ms Marthese Muscat, Translations Coordinator, both of whom have been with the Office since its establishment in 1995.

During the ceremony, the Ombudsman presented a commemorative memento to all members of staff as a mark of appreciation for their contribution to the work of the Office over the years.