The role of the Office of the Ombudsman is to promote the right to good public administration. As an independent and impartial institution the Office investigates citizens’ allegations of maladministration with fairness and in a timely and effective manner, and gives its Final Opinion thereon.
The main duties of the position of the Investigating Officer include the investigation of complaints of alleged maladministration in Government Departments, Public Authorities and entities falling under the jurisdiction of the Ombudsman. It also involves the drafting of reports on the findings, and preparing recommendations where applicable. The selected candidate will also be required to prepare case notes on the Final Opinions given by the Ombudsman and will report to the Head of Investigations.
Applicants must be in possession of a law degree with a minimum of three years practice. Good command of spoken and written Maltese and English coupled with good IT skills are requisites in order to produce high quality evidence based reports and recommendations. Strong analytical thinking skills, good judgement and communication skills are required in order to reach fair and equitable conclusions. Ability to demonstrate experience in the handling of complaints relating to administrative practice and procedures will be considered an asset. Applicants must also feel comfortable in delivering presentations and in representing the Office in outreach events.
On a personal level the incumbent will need to be a good team player maintaining a positive working attitude with colleagues and stakeholders and be able to plan, organise and prioritise work to resolve issues effectively and in a timely manner.
Applications are to be submitted by 17 September 2018 to the Director General, Office of the Ombudsman, by email on email@example.com or by post on 11 St. Paul Street, Valletta VLT 1210Media Releases