What does the word Ombudsman mean?

The word Ombudsman is of Swedish origin and the Ombudsman institution was in fact first established in Sweden in 1809. The term "Ombudsman" is an English translation of the Swedish word umbuds man from the Old Norse umboosmaor, meaning representative. In re...

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How can one define the Ombudsman institution?

The International Ombudsman Institute gives this classical definition:- “The Ombudsman institution is an office established by constitution or statute, headed by an independent high-level public official who receives complaints about injustice and maladmi...

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Who is the Parliamentary Ombudsman?

The Ombudsman is an independent Officer of Parliament, appointed by the President of the Republic acting in accordance with a resolution of the House of Representatives that is supported by the votes of not less than two-thirds of all Members of the House. ...

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When can a complaint be submitted?

The Ombudsman is bound by Article 14(2) of the Ombudsman Act, not to accept a complaint that is submitted to him later than six months from the day on which the complainant first had knowledge of the matters complained about. However, the Ombudsman can use his...

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